FAQ

With FPX online banking, processed by ToyyibPay. You are sent to a secure payment page to approve the payment and then brought back to us. Your online banking login credentials are not collected or stored by Aezmy. Payment status and transaction references may be received from our payment provider.

Not at the moment. Every order is paid in full online before it is packed, which is what lets us keep prices where they are.

This usually means the bank took the money but its confirmation did not reach us in time. Please do not pay a second time — contact us with your order number and the payment reference from your bank, and we will check the payment with ToyyibPay and confirm your order.

If a payment is unsuccessful but your account was debited, the amount is normally reversed by your bank or payment provider. Processing times may vary. Please contact us if you need assistance.

You will see a confirmation page and receive an email once your payment is successfully confirmed. Signed-in customers can also follow every order under Your orders.

Contact us as soon as possible. If the order has not been packed yet we can change the size or colour, or cancel it for a full refund. Once it has shipped, you can return it under our returns policy.

The price shown is the item price you pay. Any applicable delivery charges are shown before payment.

• Peninsular Malaysia: RM8.00, free on orders over RM150.00.
• Sabah, Sarawak & Labuan: RM15.00, free on orders over RM250.00.

Not yet. We deliver to addresses in Malaysia only, including Sabah, Sarawak and Labuan.

When your order ships we email you the courier and tracking number. Delivery times count working days from dispatch and exclude weekends and public holidays, which can differ by state.

Delivery may take longer during festive seasons, public holidays and major sales periods. Please allow additional working days during these periods.

Every product page has a size guide with garment measurements in centimetres, and a Fit note saying whether to size up or down. Lay a tee you already like flat and compare chest and length — it is the most reliable way to choose.

Cotton may shrink slightly, particularly when exposed to heat. For best results, follow the care instructions on the product label.

Exchange it for another size within 14 days of delivery, as long as it is unworn, unwashed and has its original tags attached. Return postage is paid by you, and if the size you want has sold out we refund you instead. See Returns.

No, you can check out as a guest. An account simply keeps your order history and addresses in one place.

We collect and use personal information necessary to process orders, provide customer support, manage accounts, maintain security and operate our services. Please see our Privacy Notice, in English and Bahasa Melayu, for full details.